Killer Combo: SOPs and Project Management

A Four-HourJam-PackedEvent!

All-New Workshop

September 25, 2014 – Redmond, WAOnly $199 for four hours of education

Residence Inn, Redmond

7575 164th Ave. N.E.
Redmond, WA, 98052

1:00 PM – 5:00 PM

Join us in Redmond – or get all the material recorded after the event! This year’s SMB Preday Seminar is on Killer Combo: SOPs and Project Management. It will be 100% practical and up to date.

This year’s pre-day event will be a four-hour Jam-Packed event.


Jenifer Novak Landers - Conceptual Selling: How to Sell Something Your Clients Can’t See

Karl W. Palachuk - Build Your Revenue with Standard Operating Procedures

Karl W. Palachuk - Design and Execute Perfect, Profitable Projects

*More on the Speakers below


Together, we’ll begin to build a collection of Standard Operating Procedures. We’ll focus on Project Management for a good piece of the class.

When we’re finished, you’ll come away with a great start of SOPs for your service department AND a great process for delivering projects consistently and profitably. Don’t be left behind.

Your Registration includes a recording of the entire workshop

— at no additional cost!

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 Agenda: SMB Preday 2014

One of the most common ways that we make money in technology consulting is through project labor. But many of us do not have processes in place to guarantee that our projects are profitable. In other words, we have projects, but we don’t necessarily have project management. Similarly, we all have processes and procedures. But we don’t necessarily have them coordinated, standardized and repeatable. In other words, we don’t have standard operating procedures – SOPs.

Good SOPs make all the difference in creating long-term success in your service business. This seminar brings together these two topics in one four-hour workshop. You will walk away with some standardized processes. But more importantly, you’ll walk away with a process for creating, implementing, and fine-tuning SOPs.

We will also talk about successful project management in the small business space – and then help you create a standard process for managing all of your projects going forward.

If you’re ready to stop pondering and Take Action to build standard operating procedures and build a successful project management system, register now!

You should plan on a lot of audience participation. Everyone has experiences to share. We will finish with a specific timeline action plan to help you transition to your new operating model.

Act Now to receive these bonuses:

  • Super Early Bird Registration price only $99
  • Access to all workshop materials electronically after the event
  • Audio recording of the Workshop

 Find Out More and Register Now – Only $99

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Jenifer Novak LandersJenifer-Landers175x200

Business Coach, Life Coach, Author

Topic: Conceptual Selling – How to Sell Something Your Client Can’t See

Jenifer’s first successful career was in graphic design, where she became the top sales executive at a major printing company. She learned first-hand how creative environments function and thrive, and what it takes for people to be at the top of their game.? Her clients included Patagonia, Amgen, Kinko’s Corporate Offices, and many others.

She has also enjoyed a career as an entrepreneur and artist. She launched a line of greeting cards, illustrated children’s books, and painted murals. Her studio thrived for more than fifteen years.
Currently Jenifer is a business coach, life coach, author, speaker, and professional facilitator. She received her coaching credential ten years ago and opened Fully Expressed Potential.
In many of these endeavors, Jenifer has had to sell “ideas” – sometimes very large, expensive ideas – that the clients could not see.

Her success at every stage helped her to develop an approach to what she calls Conceptual Selling.

Web Site:
Blog (weekly newspaper article): Folsom Telegraph


Karl W. PalachukPalachukK175x200

Author, Blogger, Managed Service Provider

Topic1: Build Your Revenue with Standard Operating Procedures

Topic 2: Design and Execute Perfect, Profitable Projects

Karl W. Palachuk is a former Managed Service Provider, a business coach, and the author of eleven books. His books include Managed Services in a Month and The Network Documentation Workbook.

His latest books are Project Management in Small Business and The Managed Services Operations Manual. (due out August 2014)

Karl has been named SBSer of the Year by SMB Nation; he has frequently appeared on the MSPmentor 250 list and the SMB 150 list by SMB Technology Network (SMBTN) and SMB PC magazine.

Karl’s blog – Small Biz Thoughts – is extremely popular in the SMB and Managed Services community.
Web site:
Twitter: @karlpalachuk
LinkedIn: in/karlpalachuk
Facebook: karlpalachuk
Google+: +karlpalachuk


September 25, 2014 – Redmond, WA